The first refurb that Amazon sent over was defective. The head wouldn't securely fasten to the telescoping wand, resulting in the rotary brush frequently and uncontrollably shutting off.
I contacted Amazon and they paid for return shipping and dispatched a second unit even before I sent the first back. Great service.
The second unit had some small scrapes, but I guess that's about par for refurbished units. It works great though, which is all that matters. The functioning, weight, ease of use, quietness, etc., are all what I expected from such an expensive, and much-hyped, vacuum cleaner brand. Beats the heck out of my ancient upright.
(24 customers reviews)
Customers Rating=4.0 / 5.0
More Detail For Factory Reconditioned Dyson 12446 02 DC21 Canister Vacuum
- Canister vacuum cleaner provides constant suction power
- On/off brushbar; lifetime HEPA filter; clean air exhaust
- 16-2/5-foot cord; 4/9-gallon bin; compact storage
- Measures 17-2/3 by 11 by 13-4/5 inches
- Remanufactured to like-new condition; 6-Month warranty
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